Your data
Shipped, inspected or used — say which in your report.
Result
About 2,960 defective units in every million.
Share of units that are defective.
At this rate, about 3.0 of every 1,000 units are defective.
PPM (parts per million) defective expresses how many defective units there would be in one million produced or shipped. It is the same information as a percent defective, on a scale that makes small rates easy to compare: 0.1 % is 1,000 PPM.
Shipped, inspected or used — say which in your report.
About 2,960 defective units in every million.
Share of units that are defective.
At this rate, about 3.0 of every 1,000 units are defective.
PPM = (defective units / total units) × 1,000,000 Defect rate % = (defective units / total units) × 100 1 % = 10,000 PPM; 0.1 % = 1,000 PPM; 0.01 % = 100 PPM
A supplier shipped 12,500 molded housings last quarter; your incoming inspection and the line found 37 defective. What is the PPM?
The supplier is running at 2,960 PPM — roughly 3 defective housings in every 1,000 delivered. That is the figure to put in the supplier scorecard and to compare against the agreed PPM target.
Paste it into your AI assistant to be walked through the calculation with your own data.
Act as a supplier quality engineer and help me calculate PPM defective. Use exactly these formulas: PPM = (defective units / total units) × 1,000,000 Defect rate % = (defective units / total units) × 100 Rules: 1. Work step by step and show the rate as a decimal, a percentage and in PPM. 2. Repeat my counts first and check the thousands separators. 3. If the number of defective or total units is missing or unclear, ask me — never estimate it. 4. Tell me whether my count is defective units or defects; if it is defects, point me to DPMO instead. 5. If the sample is small (under a few thousand units), remind me that the PPM estimate is uncertain. My data: Defective units = Total units = What population this is (shipped / inspected / used) =
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Browse free courses →PPM counts defective units per million units; DPMO counts defects per million opportunities. A unit with three possible defects can contribute up to three defects to DPMO but only one defective unit to PPM.
Divide PPM by 10,000 to get percent (2,960 PPM = 0.296 %), and multiply a percentage by 10,000 to get PPM (0.5 % = 5,000 PPM).
It depends entirely on the industry, the part and the contract. Targets in supplier agreements range from a few PPM to several thousand; any single figure quoted as 'good' is illustrative. Use the target agreed with your customer.
Yes, as an estimate. The smaller the sample, the wider the uncertainty: with few defects the true rate can be several times higher or lower than the sample PPM, so always report the sample size alongside it.
Last tested: October 2026 · Tested with: automated math tests (3+ cases) · Reviewed by: Quality for Everyone editorial team